Responsible gambling

At SpinGrande Casino, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our players. We take proactive steps to prevent problem gambling and provide resources to help those who may be struggling.

Deposit Limits

We encourage you to set deposit limits that suit your needs. This can be done via Account Settings > Responsible Gaming section, where you can configure daily, weekly, or monthly limits. These limits are enforced strictly, and we do not permit circumvention of these measures.

Loss Limits

Our loss limit feature helps control potential financial harm by setting net loss caps during specified time periods. This tool allows you to set a maximum amount that can be lost within the chosen timeframe.

Session Timers and Reality Checks

We provide session timers and reality checks to help you stay in control of your gaming experience. Session timers will automatically alert you after predetermined durations, while reality checks display reminders on current session length, time spent, and amount wagered.

Self-Exclusion Options

If needed, you can take a break from playing by opting for self-exclusion. This includes:

• Temporary suspension (24 hours to 6 months) of account access
• Permanent closure option for indefinite exclusion
• Automatic blocking of marketing communications during exclusion

Cool-Off Periods

In addition to self-exclusion, we offer cool-off periods as a short-term break from playing. These can range from 24 hours to several weeks and provide a chance to reassess your gaming habits.

Support Organizations

We understand that sometimes players may need additional support. We recommend the following organizations:

• GamCare (National Gambling Helpline) - available 24/7 via phone, live chat, WhatsApp, Facebook
• Gamblers Anonymous - support groups and peer assistance
• National Problem Gambling Clinic - specialist clinical treatment
• Gambling Therapy - online counselling and resources

For international players, we provide links to local organizations offering support in various languages. You can find these resources on our Responsible Gaming page.

SpinGrande's Commitment to Responsible Gaming

At SpinGrande Casino, we are committed to providing a safe gaming environment that promotes responsible practices. We continually update and expand our tools and resources to ensure players have the best chance of enjoying their gaming experience while maintaining control over their spending habits.

If you believe you or someone else is at risk of problem gambling, please reach out for help immediately.